Shipping policy
🚚 Shipping Policy – Hazelnutts Shop
Last updated: April 10, 2026
Hey there! 👋
Thanks for shopping with Hazelnutts shop — we’re so excited to get your order to you 💌
⏱ Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it’ll be on its way to you ✨
🌍 Shipping Times
Estimated delivery times:
- 🇨🇦 Canada: 7–15 business days
- 🇺🇸 United States: 7–15 business days
- 🌍 International: 10–20 business days
We always try our best to deliver as fast as possible, but sometimes delays can happen (like customs or high demand seasons).
💸 Shipping Costs
We keep shipping simple and affordable:
- Standard Shipping: $3.79 CAD (great value ✨)
- Express Shipping: Faster delivery ⚡ (price calculated at checkout)
Shipping times may vary depending on the option you choose.
📦 Tracking Your Order
Once your order has been shipped, you’ll receive a tracking number via email 📧
Please allow 3–5 business days for tracking updates to appear.
⚠️ Delays
While we work hard to deliver on time, delays may occur due to:
- Customs processing
- Shipping carriers
- Holidays or high demand
Don’t worry — we’ll always help you track your order if needed 💛
🏠 Incorrect Address
Please double-check your shipping address at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
📭 Lost or Stolen Packages
If your package is lost or marked as delivered but you didn’t receive it, please contact us at:
📧 support@shophazelnutts.store
We’ll do our best to help resolve the issue quickly 💌
💬 Need Help?
We’re always here for you!
For any shipping questions, reach out anytime: