Shipping policy

🚚 Shipping Policy – Hazelnutts Shop

Last updated: April 10, 2026

Hey there! 👋
Thanks for shopping with Hazelnutts shop — we’re so excited to get your order to you 💌

⏱ Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, it’ll be on its way to you ✨

🌍 Shipping Times

Estimated delivery times:

  • 🇨🇦 Canada: 7–15 business days
  • 🇺🇸 United States: 7–15 business days
  • 🌍 International: 10–20 business days

We always try our best to deliver as fast as possible, but sometimes delays can happen (like customs or high demand seasons).

💸 Shipping Costs

We keep shipping simple and affordable:

  • Standard Shipping: $3.79 CAD (great value ✨)
  • Express Shipping: Faster delivery ⚡ (price calculated at checkout)

Shipping times may vary depending on the option you choose.

📦 Tracking Your Order

Once your order has been shipped, you’ll receive a tracking number via email 📧

Please allow 3–5 business days for tracking updates to appear.

⚠️ Delays

While we work hard to deliver on time, delays may occur due to:

  • Customs processing
  • Shipping carriers
  • Holidays or high demand

Don’t worry — we’ll always help you track your order if needed 💛

🏠 Incorrect Address

Please double-check your shipping address at checkout.

We are not responsible for orders shipped to incorrect addresses provided by customers.

📭 Lost or Stolen Packages

If your package is lost or marked as delivered but you didn’t receive it, please contact us at:

📧 support@shophazelnutts.store

We’ll do our best to help resolve the issue quickly 💌

💬 Need Help?

We’re always here for you!
For any shipping questions, reach out anytime:

📧 support@shophazelnutts.store